Terms And Conditions

Terms and Conditions

Welcome to Ziyan! By using our website and purchasing our products, you agree to abide by these Terms and Conditions. Please read them carefully before accessing or using our services.

1. Agreement to Terms

By accessing or using our website, you agree to these Terms and Conditions. If you do not agree to any part of these terms, you must refrain from using our website and services.

2. Use of Our Website

You are permitted to use our website for lawful purposes only. By using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Infringe upon the intellectual property rights of Ziyan or any third party.
  • Use our website to transmit viruses, malware, or harmful content.
  • Interfere with or disrupt the proper functioning of our website.
  • Attempt to gain unauthorized access to our systems, servers, or data.

Ziyan reserves the right to take legal action against any unauthorized or harmful use of our website.

3. Product Information

We aim to provide accurate and up-to-date product descriptions, images, and details. However, we do not guarantee that all product information is error-free, complete, or current.

  • Products, descriptions, and pricing may be subject to change without prior notice.
  • Ziyan reserves the right to discontinue any product or modify its availability at any time.

4. Pricing and Payment

  • All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We accept the following payment methods: [List Accepted Payment Methods].
  • Payments must be made in full at the time of purchase. Your order will be processed only after successful payment.
  • Prices are subject to change without prior notice.

5. Shipping and Delivery

  • We currently ship to locations within India only.
  • Shipping times and costs may vary based on your location and chosen shipping method.
  • For detailed information on our shipping policies, including delivery timelines and charges, please refer to our Shipping Policy.
  • Ziyan is not liable for delays caused by external factors such as courier issues or weather conditions.

6. Returns and Exchanges

Ziyan is committed to ensuring customer satisfaction. However, due to the nature of our products, specific terms apply to returns and exchanges:

  • Returns: We do not accept returns for hygiene reasons.
  • Exchanges or Replacements: Refer to our Refund Policy for eligibility criteria and detailed instructions.

7. Intellectual Property

All content on our website, including but not limited to text, images, logos, designs, and graphics, is the exclusive property of Ziyan or its licensors.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
  • You must obtain prior written consent from Ziyan for any use of our intellectual property.

8. Limitation of Liability

To the fullest extent permitted by law, Ziyan shall not be held liable for:

  • Any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.
  • Losses resulting from delays, errors, or interruptions in service.
  • Any issues related to unauthorized access or misuse of our website.

9. Indemnification

You agree to indemnify and hold Ziyan harmless from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising from:

  • Your use of our website or products.
  • Your breach of these Terms and Conditions.
  • Your violation of the rights of any third party.

10. Governing Law

These Terms and Conditions are governed by the laws of West Bengal, India.

  • Any disputes or claims arising under these terms will be resolved exclusively in the jurisdiction of the courts in West Bengal.

11. Changes to Terms and Conditions

Ziyan reserves the right to modify these Terms and Conditions at any time.

  • Updates will be posted on this page, along with a revised "Last Updated" date.
  • Your continued use of our website after such changes constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

By using our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Ziyan – we are delighted to have you as a valued customer!