Privacy Policy

Privacy Policy

At Ziyan, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your data when you interact with our website, place orders, or engage with our services.

Information We Collect

To provide you with a seamless shopping experience, we collect various types of information. Here's a breakdown of what we collect and why:

  1. Personal Information

    • Includes your name, email address, shipping address, billing address, and phone number.
    • Collected when you create an account, place an order, or contact us for support.

  2. Payment Information

    • Payment details such as card number, expiration date, and security code are collected during purchases.
    • This data is securely processed by our third-party payment processor and is not stored on our servers.

  3. Device and Usage Information

    • Automatically gathered data about your device (e.g., browser type, operating system, IP address).
    • Tracks how you interact with our website, such as pages viewed, time spent on the site, and items clicked.
    • Helps us improve website functionality and better understand customer preferences.

  4. Cookies and Similar Technologies

    • We use cookies and tracking tools to personalize your experience, analyze traffic, and target advertisements.
    • Cookies store information such as login details, preferences, and browsing behavior.
    • You can manage or disable cookies through your browser settings, but doing so may limit certain features.

How We Use Your Information

Your information is used to enhance your experience with Ziyan and to ensure efficient service delivery. Specific purposes include:

  1. Order Processing and Fulfillment

    • To process payments, confirm your order, and ship your products.
    • To notify you of order updates and delivery status.

  2. Account Management

    • To create and maintain your account, allowing for personalized shopping experiences.
    • To save preferences and order history for easier future transactions.

  3. Communication

    • To send order confirmations, shipping updates, and respond to your inquiries.
    • To send marketing emails, promotional offers, and newsletters (only if you opt-in).

  4. Website Improvement

    • To analyze user behavior, track website traffic, and improve the user interface and experience.
    • To identify popular products and tailor services to meet customer needs.

  5. Fraud Prevention

    • To detect and prevent fraudulent transactions or unauthorized access to accounts.

Sharing Your Information

Your privacy is important to us, and we only share your information when absolutely necessary:

  1. Service Providers

    • We work with trusted third-party companies to provide essential services such as payment processing, shipping, and marketing.
    • These partners are authorized to use your information strictly for these purposes.

  2. Legal Obligations

    • We may disclose your data to comply with legal requirements, court orders, or government regulations.

Your Choices

We empower you with control over your personal data. Here’s how you can manage your information:

  1. Access and Update Information

    • Log in to your account to update or correct your personal details.
    • Contact us directly for assistance if needed.

  2. Unsubscribe from Marketing Emails

    • Click the “unsubscribe” link at the bottom of any marketing email to stop receiving promotional communications.

  3. Cookie Preferences

    • Adjust your browser settings to disable or limit cookies. Note that this may impact certain website features.

Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission.
  • Secure payment processing through certified third-party providers.
  • Regular monitoring and updates to safeguard against emerging threats.

While we strive to maintain a high level of security, please note that no method of online transmission or storage is completely secure.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates to our practices, technologies, or legal requirements.

  • Changes will be posted on this page along with the revised "Last Updated" date.
  • We encourage you to review this policy regularly to stay informed about how we protect your data.

If you have any questions, concerns, or requests related to your privacy, please contact us at:

Email: ziyanjewellery@gmail.com

At Ziyan, we value your trust and are committed to ensuring your data remains safe and your experience with us stays delightful. Thank you for choosing us!